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‎06-03-2017 11:18 PM

HP Recommended
Product: MFP M277dw
Operating System: Microsoft Windows 10 (64-bit)

On starting the printer I have a white screen.  The printer is still printing. I found a link to firm ware updated which has not resolved the problem. 

 

I do not know how to perform a cold reset.

 

Can anybody give some advice please?

 

Thanks

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