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06-05-2017 07:27 AM
Product: 15-BA021AX
Operating System: Microsoft Windows 7 (64-bit)
I bought an HP 15-BA021AX laptop from Flipkart, on which I installed Windows after receiving the product. After sometime I noticed that both the touchpad buttons needed a great amount of pressure so as to register the press on them, causing a lot of problems while dragging and while playing games. I called the local HP Service Center, and they refused to accept my laptop's warranty, saying that because it was bought online, they cannot accept its warranty. Kindly help me. Thanks.
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