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‎06-07-2017 10:03 AM

HP Recommended
Product: HP2540
Operating System: Microsoft Windows 10 (64-bit)

Recently reinstalled Windows 10 Pro (version 10.0.15063 build 15063). My printer now shows "no driver available". I have downloaded the new drivers (DJ2540_188.EXE) and run the installation. When I run HP Print and Scan Doctor 5 it gives me two messages: 1) The full driver solution is not installted and 2), Have you recently upgraded windows... I have been trying to correct this for a week now and just seem to be going in circles. I am in Barcelona and when I went to the store where I bought the printer they told me HP printers have problems running under Windows 10. But, prior to the reinstalation it was working tihe windows 10. Can anyone help with this?

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