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Microsoft Windows 10 (64-bit)

Sometimes while I'm doing something my laptop will slow down and then suddenly a blue screen appears which says: 'Your PC ran into a problem and needs to restart. We're just collecting some error info...

 

Picture2.jpg

 

after this my laptop restarts and it is ok again so this isn't terrible. However, it is annoying and I would like to know why it keeps happening. Could it be because I have too many tabs or programs open? 

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