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‎06-22-2017 11:42 PM

HP Recommended
Product: HP 15-f272wm
Operating System: Microsoft Windows 10 (32-bit)

Why were consumers not notified that the HP 15-f272wm didn't/ doesn't come with any fans? This was discoverd when the HDD was replaced and explains on why the system gets really hot and causes a heat rash on my lap during traveling. Had there been a notice or a sticker on the box stating that there was a fan I would not had bought this product due do the possibility of overheating and burning. I have dealt with HP customer service in the past and always had the issue resolved the issues. However, since this seems to be a deisgn flaw I am not sure how this will be resolved unless there is a burn case that brought up. Mobile devices have caused severe burns and have exploded in the hands and laps of consumers for lack of cooling.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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