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‎06-24-2017 07:54 AM

HP Recommended
Product: HP Pavillion 15-ab254sa
Operating System: Microsoft Windows 10 (32-bit)

Hi & help! 

 

I have an HP Pavillion laptop 15-ab254sa which was working fine up until a week ago when I picked it up horizontally by the bottom left hand corner.  The DVD drive made a bit of a noise and when I came to use the keyboard, some of the keys on the left hand side no longer worked and the "s" key kept getting stuck randomly sending "ssssssss" all over the screen.

 

I have opened up the laptop and put it back together, which has improved it slightly but still the following keys don't work:

 

`¦  Esc  1  q  a  z  tab key (left side)

Also the speaker shortcut comes on and off with the pressing of either the x or the c keys (which didn't happen before but the do seem to  type ok)

 

I ran the keyboard diagnostic test which came back with error ID: 94TWTS-80R8MF-G00203

 

So, now not sure what to do/how to fix this - any suggestions/help would be most appreciated.

 

Thanks

 

Marie  :Crying:

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