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‎06-26-2017 02:09 AM

HP Recommended
Product: hp laserjet 1200
Operating System: Microsoft Windows 10 (64-bit)

I have a new laptop with Windows 10 linked to an HP laserjet 1200 series printer, connected by usb port. The laptop doesn't recognise the printer when I plug it into the port. I've found and downloaded the correct driver, all my other usb devices work when plugged into the same port and the printer works when plugged into other computers. When I plug the printer into the laptop there is no reaction at all and when I go to devices to "Add Printer" the printer isn't listed. I would be grateful of any suggestions as to what the problem might be. Thanks and regards, Kevin

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