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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎06-28-2017 10:19 PM

HP Recommended
Product: HP PAVILION
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have experienced a not very loud buzzing or some scratching noise couple months ago but the noises were gone. However, the last couple days my laptop makes very annoying loud buzzing sounds for few seconds and the screen also freeze. I thought I maybe have to upgrade my windows but nothing happened. 

the sounds only appear while watching whether i use headphones or not. today, my laptop froze and I had to turn it off to work again. this happens around 5 times a day. 

 

 

Thank you,

 

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