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‎07-09-2017 07:13 AM

HP Recommended
Product: Pavilion X360 u105tu
Operating System: Microsoft Windows 10 (64-bit)

Hello HP customer support,

 

 

Hope you are doing good.

 

 

I am facing an issue in my HP Laptop (PAVILION X360 u105tu).

The problem is with keyboard, touchpad and screen auto rotation.

One of these will not work when I start my Windows 10 (pre-installed).

I also tried booting with Ubuntu - still the issue exists.

 

I also tried testing hardware components in HP PC diogonostics mode(F2).

but all tests were success.

 

But all these are working fine when I browse through BIOS and PC diagonostics.

 


I went to an authorized service center (Valanjambalam- Cochin- 682016- Kerala,India)

but they couldn't rectify.

 

This is the laptop i bought for my work.
So my work is blocked due to this.


Could you please take necessary action immediately.

 

. 

Note:
Warranty will only expire on November 14, 2017.

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