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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎07-21-2017 12:57 PM

HP Recommended
Product: Hp notebook product id j8a22ua
Operating System: Microsoft Windows 10 (32-bit)
Not sure if my OS is 32 or 64 bit, but I know my laptop updated to Windows 10 but I am having an issue with my laptop. I attempted to reset my laptop and it is now stuck on the initial boot loading screen (with the HP logo and loading spinning circle). It gives me a message telling me the laptop was unexpectedly restarted or there was an error. It tells me to push "okay" and it will restart and install windows but after it restarts it gives me the same message, I seem to be stuck in an endless loop of restarting and an error message. Please help!
-Tyler M
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.