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‎07-23-2017 11:15 PM

HP Recommended
Product: envy m6-ar004dx
Operating System: Microsoft Windows 10 (64-bit)

One year ago, I bought a hp envy m6-ar004dx and it work ok. 2 weeks ago, I upgrate from HDD (WD slim 1TB) to SSD (Silicon Powser 240G). First time all thing ok but 1 week ago my laptop ramdomly freezes (I can move mouse point but can't open applications and at open resource manager disk is 100% but all processing can't read and write to SSD (0kB/s)) So that i have to shutdown by long press power button then the laptop can't startup (freezes at hp logo screen). I tried to do some things: reinstall windows (it is display 0x8007045d error when format parttition so that i had to erase SSD), erase SSD, update BIOS, reset default BIOS, checking RAM and SSD (it is OK), replace other SSD but the laptop work nomally about 2 day then it frezzes and can't startup. Now I replace SSD by the old HDD all thing ok. Please help me how can i upgrate SSD.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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