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‎08-25-2017 05:45 AM - edited ‎08-26-2017 04:12 AM

HP Recommended
Product: ProBook 4340s
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

That seems after upgrading to Windows 10 Creators Update some HP laptops have issues.

One of issues is brightness keys stop function.

In my case Fn+F2 and Fn+F3 key combinations not change brightness anymore under Windows however when in BIOS setting this keys are working fine.

 

BIOS was updated:

 

BIOS Update.png

 

Intel HD Graphics driver was updated also:

HD Graphics Driver.png

 

Here is Winver screen:

Win 10.png

 

'Generic P n P monitor' was not disabled also.

 

I would be happy to get this issue fixed. Any suggestion?

 

Thanks,

 

Konstantin Lavrov

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