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‎08-27-2017 08:10 AM

HP Recommended
Product: HP Envy 4520
Operating System: Microsoft Windows 10 (64-bit)

When I try to print a pdf file I get the error message:  We couldn't reach the printer.  Make sure the printer is on and connected to the network. I can print test pages, scan, and Microsoft documents.  I unistalled and reinstalled the printer to no avail as well as downloaded the drivers.  My laptop is an HP

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