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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-28-2017 02:13 PM

HP Recommended
Product: Spectre x360 15"
Operating System: Microsoft Windows 10 (64-bit)

I have a brand new 2017 Spectre 15" laptop hooked up to an external monitor with an HDMI cable. As soon as I stop being active on the computer, my monitor blinks black and then the screen reappears. It goes black for about 2 seconds, and at seemingly random times, it flicker back and fort. Does it all the time after a few minutes.

 

I have power settings as follow: Sreen going to sleep NERVER and computer going to sleep after 3 HOURS when plugged in. (it is plugged in).

 

I have seen and old similar topic but maybe not identical dated 2015 and not active.

 

Anybody experiencing this ?

Who Me Too'd this topic
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