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The battery pack in my HP Envy 15 notebook is swelling severely, and has caused permanent damage to the trackpad.
My wife and I first noticed it when the track pad would begin to lift slightly. She thought something was stick inside. But after the course of a few weeks, it began to lift higher, by several centimeters. I then noticed that, on the underside, the cover to the battery pack was bulging. I finally was able to remove the cover, and the battery back had clearly expanded to the point of the individual cells inside becoming exposed. Even with the notebooke powered off and the cover off, the pack appears to continue expanding.
This must be a faulty battery design and does not look safe. I have owned several laptops, some longer than this one, and have NEVER had this happen with the battery. Could someone please advise?
