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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-06-2017 12:22 PM

HP Recommended
Product: HP Envy TouchSmart 15 Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

The screen on my HP Envy TouchSmart 15 Notebook, model 15-j144na has cracked and is not covered by warranty.

 

Please advise if I can purchase screen to replace myself? Is there a vendor who supplies official HP parts rather than copies?

 

Many thanks in advance for any assistance provided.

 

 

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