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HP Recommended
15-ce004na
Microsoft Windows 10 (64-bit)

Hello. I am trying to upgrade the ram on this laptop from 8gb to 16gb. I saw that it supports 'DDR4 2400 MHz system memory'. When I contacted Crucial they told me that they don't have a compatible upgrade for it. I want to know where I could find somewhere that sells compatible ram for this laptop. Also, how do I find out how many spare slots of ram I have left. I don't want to buy 8gb of ram and find out that I already have 2x4gb meaning I'll have to buy another 8gb. Thanks.

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