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‎09-14-2017 10:18 AM - edited ‎09-14-2017 10:30 AM

HP Recommended
Product: HP Pavilion Notebook 17-f113dx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Today, i can not connect to the internet with wired network so i try to solve problem but i can't. I noticed that there is amber light at wired ethernet port when i powered on the laptop.

 

I plugged in and out the cable, there was still amber light not the white light.

 

There are no wired network adapter shows in device manager as well.

 

Yesterday, I was downloading a little file on the internet while it's ranning hard and there were thunders and lights. Suddenly the electricity was off. After that the problem occurred.

 

My wired ethernet adapter was breaked ? if so, Could you suggest me which type of wired ethernet adater that to replace ?

 

Thank you!

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