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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎09-20-2017 08:06 AM

HP Recommended
Product: OfficeJet Pro 8600 e-allinone
Operating System: Mac OS X 10.11 El Capitan

Printer is about 4 years old.  Just changed inks (HP inks) and printer would only print in B&W.  I cleaned the printhead and aligned it as well.   Alignment failed, so I cleaned the printhead again.  Black ink leaked onto the paper.  I took out the cartridge and wiped it off but I don't know what to do next.  I am reluctant to remove the printhead to clean it.  Anyone know if it is difficult?  Or why the blank ink is leaking??

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