• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.

‎09-20-2017 08:19 AM

HP Recommended
Product: HP UltraSlim Docking Station
Operating System: Microsoft Windows 10 (64-bit)

Hey all,

 

We just deployed about 60 HP laptops (all current firmware and windows updates), we are using the HP 2013 UltraSlim Docking Stations for all these laptops. 

 

There are a bunch of minor issues sometimes requring people to shut down their laptop 100% before putting it in the dock or getting black screen random while in the dock.

 

I looked over some of the docs and I am seeing rev 1.0 so they must be on a early firmware.  These docks are all under warranty but, support does not allow phone support for a BASIC question.  Going to the support page shows no downloads of any type.

 

I found this that might adress SOME issues that has a firmware 2.24.000

 

https://support.hp.com/us-en/product/hp-2013-ultraslim-docking-station/5450893/document/c04584594

 

Does anyone know what is the most up to date firmware for these docks that I hope will adress MOST issues ?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.