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‎09-25-2017 01:42 PM

HP Recommended
Product: LaserJet 400 M401 dn
Operating System: macOS 10.12 Sierra

Hello.

 

Intermittent printing error.  Happens in all software that I print from.  Happens both with single and double sided pages.

It will print several pages just fine (including duplex if that's what I set), then it shows the error and will only print a portion of whatever page is in process.

 

I have posted a picture of the Event Log showing the error.

 

I also get an error on the touch screen showing "Engine Error"

 

Any help is appreciated.

tim

 

errors.jpeg

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