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‎10-05-2017 10:16 AM

HP Recommended
Product: HP STREAM 14 LAPTOP ax0XX
Operating System: Microsoft Windows 10 (32-bit)

Hello,
I have a problem with my laptop. When I go and plug it in the battery, it says it is indeed plugged in but not charging. Infact the % is still on 7.

I checked the battery state and it says "OK" and working. Yet, althought I restarted and turned off-on with and without the cable in, it still says the same thing. What could it be? Can it be easly fixed? Thank you.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.