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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎10-21-2017 10:17 AM

HP Recommended
Product: HP Spectre x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

The image quality of the built-in webcam on my laptop is pretty poor.  I have already tried adjusting the camera settings and using the HP Webcam Troubleshooting FAQ guide that has been linked to in other threads, however, none of these options fix the issues.

 

I am operating with good lighting and using the highest quality image selection in the settings.   I've attached an example picture below. 

 

 

WIN_20171021_09_10_27_Pro.jpg

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