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‎10-27-2017 12:31 PM

HP Recommended
Product: HP Pavilion p7-1148p
Operating System: Microsoft Windows 7 (64-bit)

when shutting down from windows the hp machine will not turn off, it just sits there with both fans running, the only way to shut it off is to push and hold the power button, blue are lights are still on as well, any info on how to fix this problem.

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