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‎11-10-2017 07:28 AM

HP Recommended
Product: Hp Laserjet Pro CM1415fnw

After refilling paper tray I get a "jam in tray 1" error message. I have followed all of the trouble shooting steps and still have been unsuccessful in getting printer to print again. I have checked to make sure there is no paper anywhere. I have reset the printer a couple of times. I have tried to print a cleaning page but it will not do that either. It will act as if its going to print but then give me the "jam in tray 1" error message. Does anyone have any suggestions on how I can fix this problem? 

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