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‎11-10-2017 11:07 AM

HP Recommended
Product: envy 4500 all in one

I lost my scan function about a month ago after a big windows 10 cumulative update. after trying all the support suggestions I a software package calll direct drive. It go my function back. However the package had viruses and I end up deleting the software. My scanning issue returned. I ran all the suggestions from the support community and nothing worked. I ran a scan doctor and It stated my drivers are missing. SO I unistalled and reininstalled  the software package from HP. several times . Scan doctor still states I have no driver. So were do I get the driver from. Please help I am at witts end. Thank you in advance.

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