• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎11-21-2017 10:37 AM - edited ‎11-21-2017 10:55 AM

HP Recommended
Product: HP Pavilion DV7 (dv7-3110eg)
Operating System: Other

Something went wrong...

I have a HP Pavilion Entertainment PC and suddenly didn't work, after power on the NumLock and the CapLock leds blink 2 times per 3 seconds. HP Support says it a boot problem.

I googled the net, read lot of solutions, but nothing works.

 

When I keep pressing Win+B keys while push power button, the notebook starts, still blank screen, still blinking led and after about 5 seconds it restart (!) itself. But I can't get the BIOS back... (Win+V doesn't work either.)

 

Replaced the CMOS battery, didn't solved the problem!

 

I tried pushing ESC / F2 / F6 / F8 while power on the machine, but nothing happened.

 

How can a BIOS get corrupted? How can I restore the factory BIOS (I've already downloaded from HP)?

 

I created a recovery pendrive with the new BIOS (and the HP Diagnostic Tool) but I can't make it work...

 

Could you please help me?

 

Sincerelly,

GSTLeslie

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.