• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
HP Pavillion 500- 406a
Microsoft Windows 10 (64-bit)

I tried to use the Diagnostic Tool SP 81314 on my PC only to find it needs to create a partition to work if you don't want to execute it from a USB stick. So when I realized my PC's only drive was MBR and already had 4 partitions I cancelled the process which was about 70% through and seemed frozen. Being an MBR Drive with 4 partitions, the last being C: Drive with the OS on it I wondered if it would have destroyed that partition. A warning would have been nice HP. So I shut down and rebooted and everything seems OK. I have no problems with the hardware but the current Diagnostic tool HP Ver 1.8.0.0 only tests the HD and Memory. Why HP Update Assistant doesn't update it I don't know. I would like to try the USB method toworrow so I was wondering if anyone has any tips?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.