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‎11-22-2017 03:02 AM

HP Recommended
Product: HP Pavillion 500- 406a
Operating System: Microsoft Windows 10 (64-bit)

I tried to use the Diagnostic Tool SP 81314 on my PC only to find it needs to create a partition to work if you don't want to execute it from a USB stick. So when I realized my PC's only drive was MBR and already had 4 partitions I cancelled the process which was about 70% through and seemed frozen. Being an MBR Drive with 4 partitions, the last being C: Drive with the OS on it I wondered if it would have destroyed that partition. A warning would have been nice HP. So I shut down and rebooted and everything seems OK. I have no problems with the hardware but the current Diagnostic tool HP Ver 1.8.0.0 only tests the HD and Memory. Why HP Update Assistant doesn't update it I don't know. I would like to try the USB method toworrow so I was wondering if anyone has any tips?

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.