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‎11-26-2017 03:29 PM - last edited on ‎11-26-2017 04:22 PM by Retired

HP Recommended
Product: HP Spectre x360 13-ae005na
Operating System: Microsoft Windows 10 (64-bit)

I recommended the Spectre x360 to a work colleage who was going travelling for 3 months.   The laptop was used a couple of times in the UK and the first time it was used abroad, the power button just caved in.

 

IMG-20171123-WA0008.jpg

 

 

 

 

There appears to be no way to power on this laptop.  It is less than 2 months old and not going to be possible to send it off to be repaired until March 2018.

 

The laptop needs to be repaired where it isas it cannot be sent off.  HP UK need to urgently find a solution for this laptop to be repaired in Australia and this just shows poor workmanship.  Something one may expect from a cheap laptop, but not off a premium product for which a premium price has been paid. 

 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.