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15-p264na

Hi there,

 I am having trouble getting my laptop to reboot. I turn it on and I hear noise from the fans as if it's about to start then the screen stays black and I get two loud beeps and two flashes of the caps lock LED light. 

 I have tried a hard reset a few times and that does not make a difference. I have also started up the computer whilst holding down the windows key and the B key together again nothing happened.

 If anyone knows of anything else please do not hesitate to respond, I hope you can help.

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