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‎11-30-2017 01:45 PM

HP Recommended
Product: Zbook Studio G3
Operating System: Microsoft Windows 10 (64-bit)

After 18 months of getting the dock to fully function see (Thunderbolt Dock 3 stability issues), even the USB ports work.  I now have an issue where the PC freezes and has to be hard reset by holding the power button down until it does.  Occurs docked or undocked.  One time it froze with one of my 2x4K Samsung monitors still on, the other off.  Most of the time I come back to my office with blank displays, but no amount of mouse wiggling or key presses will wake it up.  The interesting thing is that the display is not fully asleep as normal during sleep mode, but has a faint glow.  Most often on display 1, but sometimes the faint glow is present on both displays.

 

All my drivers are up to the latest, including the BIOS at 1.19, and the NVDIA driver is the latest available from NVDIA.  The latest posted on HP's driver list caused my machine to blue screen regularly.

 

Editorial Comment:  I liken this PC to the Compaq 610 I was provided as an employee right after the Compaq merger.  We referred to it as an antiproductivity tool.  Fortunately I did not have to endure 18 months of agony with it.  I'm ready to take my Kimber & put a 45 slug through this thing.  Hate to sell it to an unsuspecting victim.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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