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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-08-2017 11:53 AM

HP Recommended
Product: NVY Photo 7800 All‑in‑One Printer series
Operating System: Microsoft Windows 10 (64-bit)

Recived the instant ink cartidges in October and have installed for the first time as the original ones have run out. says i need to register them and have logged into the instant ink page but it cannot connect to the printer. i have tried over wifi and now ethernet. can connect to the printer via browser and hp tools all connect but  the instant ink page still cannot connect. any thoughts as i need to print?

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