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‎12-10-2017 09:29 AM

HP Recommended
Product: ENVY 5544
Operating System: Microsoft Windows 10 (64-bit)

Having reset my PC - reinstalled Windows 10 and all other key software -  tried to reinstall the 5544 printer.

Keep getting message "Driver not available"

PC can see the printer as it is on network, portable devices can print to it over same network so is not a network or wifi issue.

I tried installing basic drivers - same message, then installed full suite of HP software - still same message 

Drivers are visible on device manager so I know they are there

Have restarted PC and printer several times no luck

 

Any suggestions what to do next?

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