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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎12-12-2017 05:31 AM - last edited on ‎12-12-2017 11:24 AM by Retired

HP Recommended

I have the same problem with a HP laserjet Pro M175, same error. I can scan to the PC en save it, scanner works OK. But the error message "The HP Scan application is unable to open your email application" comes up everytime i want to scan to mail. The problem started after the creators update of Windows 10.

 

Is there a solution to this problem? The printer is connected via USB.

 

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