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HP Recommended
photosmart plus all-in-one B210
Microsoft Windows 10 (64-bit)

After Windows installed the Creators Fall Update, I have not been able to print from any program, including Word Pad, Notepad, My Word processing program, LibreOffice, or any photo editing program. The printing feature doesn't list the HP Photosmart B210a as a printer to use. They only list 'Print To File'. 

 

My printer shows that it is connected through the WiFi network. And all this worked BEFORE the Creators Fall Update.

 

I have uninstalled drivers and tried to install new drivers from the HP Driver Support pages. The Drivers (full or basic). The thing is when I download the Full Drivers, it installed as the BASIC driver.. until I uninstall everything by following instructions in another post to uninstall all drivers........

 

Now, no drivers install.. the wizard recognizes my printer yet stops at the point of actually installing the driver that says:

Operation could not compelete.

 

Other installation proceedures have given various errors such as: 

Error5: Printer Port failed to add port monitor.

And Windows Error 0x00000709  and 0x00000002

 

Windows can't open Add Printer, Access is denied.

 

I was able to install Scan. It's a seperate app from Microsoft Apps. When I click on the Icon I can Scan from my computer and use the scanner on my HP Printer. Go figure.. I can also scan from HP Smart, but I can't print.

 

Why can't I install drivers so that my programs will recognize my printer to print a document? I need to print documents. I have no other printer. This one worked under Windows 10 Pro untill the Creators Fall Update installed.

 

 

The drivers for my printer at HP need to be updated for Windows 10 and what ever security features they updated.

I realize it's an old printer, but it has worked for all these years just fine until the Windows 10 CFU.

 

 

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