-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
01-08-2018 01:50 PM
Product: HP ENVY 15-j100 Quad Edition Notebook PC series
Operating System: Microsoft Windows 10 (64-bit)
I've had my Envy for almost 5 years (since 2013) and the battery is starting to wear out and make my computer a little slow, so I'm looking for a replacement battery.
The battery I currently have for my laptop is the 710417-001
I'm aware that there was a recall for this particular battery (I believe in early 2017) and that is has been since been discontinued.
I'm aware that I can probably go to a third party to find another of this same kind, but I am afraid it might be defective or just as old and worn out.
My question is: Is there another type of battery I can buy to replace the old one for my HP Envy 15?
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.