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HP Deskjet 2622
Microsoft Windows 10 (64-bit)

Going through HP Smart: I go to set up wireless connection, do not have touchscreen thus must set it up through cable, and then it chooses the right wifi and asks for the password, and it will not let me click the textbox to type the password in. Thus, I go to "Manually enter", click the wifi, and it again will not let me type in the textbox that says "Enter Password". 

 

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