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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-17-2018 07:01 AM

HP Recommended
Product: Pavilion 15 cc577nz
Operating System: Microsoft Windows 10 (64-bit)

hi

 

i wanted to add my monitor with this adapter above (N9K77AA#AC3 but as soon i put on that adapter i get 

errormessages.

 

The display connection may be restricted

DisplayPort / MHL connection may not work. Try another cable.

 

Is this pavilion not supporting that adapter? - are there new drivers for this usb-c port?

 

Thank you for helping

Who Me Too'd this topic
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