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‎01-18-2018 03:26 AM

HP Recommended
Product: Intel Celeron N3060
Operating System: Microsoft Windows 10 (64-bit)

Hi

Sometimes when I'm typing I can't get the c, d or e keys to respond. It happens randomly, every few days, sometimes when I first turn the laptop on, sometimes after I've been using it for a while. Usually the keys start working again after a minute, but last week I had to wait 20 minutes for them to respond. The laptop is one month old, has been used very moderately, only for email and light browsing, has had nothing spilled on it,  has not been dropped or traumatized in any way. The problem I'm describing has been there from the very start. Does anyone know what is going on?

Many thanks

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