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‎01-18-2018 01:55 PM

HP Recommended
Product: HP Officejet 4630 e-All-in-One Printer series
Operating System: Microsoft Windows 10 (64-bit)

I have a Toshiba Satellite C55D-A Laptop and an Officejet 4630 printer, both hooked up by wifi. Now a few days ago the printer wouldn't print, and when I looked in active printers it would say spooling and quickly delete the print job to where I had no documents pending. It could copy fine, but not print. So I went to the print spooler, stopped it, then started it again, and at first that fixed it as it started printing again.

 

However it started happening again and stopping/starting the print spooler would not fix it. It's even happeneing to my old Deskjet 2400 which is connected via USB, so I think the problem is on my laptop's end. So I tried using the HP Print and Scan doctor. It could not print a regular test page but could print an INTERNAL test page. At this point the Print and Scan Doctor told me to uninstall and reinstall the software. I uninstalled it and had to reintall it via usb, because I now keep getting error messages when I try to install it wirelessly. Now when I try to print it says PRINTING instead of SPOOLING, but still doesn't print, and still deletes the print job.

 

Is there any way I could get the Officejet (and/or Deskjet) to start printing again (instead of spooling), and set my Officejet up again to where it can print via wireless again?

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