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‎01-19-2018 06:29 AM

HP Recommended
Product: HP ENVY 5540 All-in-One Printer series
Operating System: Mac OS X 10.7 Lion

When I inititially installed the printer it worked great! Then after a year, it has stopped printing. It has only been used maybe 15x in the year. The error messages will say "load paper" (there is paper), looking for printer (solid blue light for wifi), "ready to print" but won't print. 

 

I use  Xfinity wireless router. and a MacBook Pro

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