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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎01-23-2018 05:42 PM

HP Recommended
Product: HP ENVY x360 Convertible PC

Hi so my laptop fell off my desk since it was at the edge of my desk the other night and I guess it wasn't in a secure spot so it fell and hit the ground and tragically dented the bottom right corner of the computer. Everything works and is functioning so it wouldn't be a big deal but the thing is the impact dented and opened the computer so you can stick your pinky finger into like the hardware/laptop. I can't pop it back together because the dent is basically inward.

 

I was wondering how or where can I get it fixed/replaced?

I don't want any dirt or dust to get into the hardware and mess up my whole laptop.  

 

 

***Nothing is wrong with the laptop itself. The monitor still functions with the touch screen, the keyboard works, speaker is speaking just fine, and nothing is wrong with the mouse pad. It's literally just this huge dent that has the bottom left corner of my laptop gaped open. Please help!

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