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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
01-25-2018 01:58 PM
Product: HP Pavilion Laptop
Operating System: Microsoft Windows 10 (64-bit)
My laptop is not charging when powered on and using it. I will plug it in and it will not charge, the battery light will flash white (like if it’s on standby). However, it seems to charge when it is powered off and not being used. I am in need of a solution for this please. Thanks in advance.
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