• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about cartridges, Click here to check it out!

‎01-25-2018 03:13 PM

HP Recommended

Double sided printing has stopped working.  What used to happen is when I selected two-sides a popup would appear with instructions telling me to re-insert the paper that just printed and press Resume.  That popup no longer appears.  Instead, the printer eventually comes up with an error message saying out of paper.  When I press clear that goes away and printing resets.  The second page is lost but I can print other stuff.  (one sided only)  Happens with MS Office and Adobe Reader.  Verified that the printer shows it is still configured for double sided printing.  I've turned off the popup blocker in Edge just in case, but no joy.  Using McAfee A/V.  Checked log and no record of block.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.