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‎01-25-2018 03:13 PM

HP Recommended

Double sided printing has stopped working.  What used to happen is when I selected two-sides a popup would appear with instructions telling me to re-insert the paper that just printed and press Resume.  That popup no longer appears.  Instead, the printer eventually comes up with an error message saying out of paper.  When I press clear that goes away and printing resets.  The second page is lost but I can print other stuff.  (one sided only)  Happens with MS Office and Adobe Reader.  Verified that the printer shows it is still configured for double sided printing.  I've turned off the popup blocker in Edge just in case, but no joy.  Using McAfee A/V.  Checked log and no record of block.

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