• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!

‎01-26-2018 06:51 AM

HP Recommended
Product: Xpress M20790
Operating System: Microsoft Windows 10 (64-bit)

My 5 years old printer for last 2 years was telling me I should replace a toner, so finally I bought new one, original Samsung MLT-111S, but when I put it in printer told me "Not compatible toner". 

Ooops!

My first attempt to solve the problem is to update the firmware, I tried use there updated firmware from samsung help page

but could do it. 

here what usblist2 does

E:\distr\drivers\Samsung XPress M2070FW Printer\Firmware - SL-M2070F_4in1_V3.00.01.27>usblist2.exe M2070F_V3.00.01.27.hd
USBLIST2 Version 1.0(08/20/2002)

Printing to SPL,URF,FAX,FWV,PIC,EXT,DCU
Printing....(9306112/9306232)
Printing complete...!

and after that nothing happends

another thought was that I bought printer originaly in Russia and now toner in Switzerland and maybe be they have some restrictions, but obviously I have no grounds for that theory

 

Any thoughts?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.