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Common problems for Battery
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HP Recommended
ENVY x360 13t
Microsoft Windows 8.1 (32-bit)
I've been having a problem when I press the key to light up the keyboard which ends up being f5 my computer shuts off. Idk if there was a way to make this a short cut or what but I can't seem to get rid of this issue does anyone have an idea of what I can check or do. Thank you!!
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