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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-05-2018 03:53 PM - edited ‎02-07-2018 06:47 PM

HP Recommended
Product: HP Pavillion Notebook
Operating System: Microsoft Windows 10 (64-bit)

One day there was a small purple mark on my HP Pavillion screen. After a while it got worse and it multiplied. They get even worse when I press on them. They are on both the inside and outside. They make the display glitchy and messed up.  I can't see anything. Note that the screen is actually coming away a little at the sides. If I push on the screen, the bottom right hand corner clears up, but when I let go it glitches again. I am using an old HP w2207h moniter for now, but it does not work too good.

 

TIA.

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