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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
Pavillion 15
Microsoft Windows 10 (64-bit)
I have run into a problem with my 7 month old notebook. When I turn it on I get a screen that says there is a problem and HP needs to restart my computer. They say they are searching for a repair that never happens. Then I am referred to Windows Stop Code Error. I did a fast system check and everything passed. I am in the process of a system extensive test and so far all has passed except for the Hard Drive Long DST check which is still in progress and has 4 + hours to finish. What could have caused this and how do you suggest I proceed. I am not an IT genious.
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