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‎02-10-2018 03:35 PM - edited ‎02-10-2018 03:39 PM

HP Recommended
Product: Deskjet Ink Advantage 3700 All-in-one
Operating System: Microsoft Windows 10 (64-bit)

First time I connected the printer it worked perfectly, by USB and wifi both. But then I moved and therefore my internet provider changed. Now that I tryed to connect the printer again it just doesn't. It prints via USB alright, but it doesn't connect to the house's wifi. I've tryed everything in all the troublesootings availabe. I checked if it is 2.4GHz, changed the name and checked if it was right, moved it closer to the router, went through the HP Scan and Printer Doctor, connected to the HP-Setup network and the Direct network, with every different PIN given. Tryed the MAC filter, my computer's IP, the printer's IP, changing the channel, disabling firewall and enabling again, with USB, without USB, with a different USB, sharing devices, sharing network. Restarted everything at least 3 times. Clicked the WPS button on the router twice. Printed 11  connection tests with different results (with all the wasted ink and paper involved). The default gateway is still 0.0.0.0, it is still offline and still can't find my SSID. Even tryed restarting to manufacture settings.

Anyway. Ithink I've tryed everything, so if anyone has any idea of what is going on, please, help me.

Thanks anyway

Obs. the model is 3776, and the first time I connected was also with Win10, wich was about 8 months ago.

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