Notebook Boot and Lockup

Just recently my Spectre laptop hasn't been shutting down properly. When my laptop goes to sleep/when I close my laptop and re-open it, it remains on a black screen (just black, nothing showing, no cursor) while the power light is still on (and when I use my keyboard backlight that's still on too). I end up having to hard reboot my computer, aka holding down the power button for 30 seconds, in order for it to properly shut off. It'll turn on normally after that and operate fine.

Additionally, I've tried shutting off my computer from the desktop the proper way, but it won't turn off all the way then either. The power button remains lit. And when I press it normally to try to turn on/off the computer, nothing happens. Again, a hard reboot is the only thing that does the trick.

I've read this thread since it is my same issue and followed the steps/instructions listed by the HP Support responder but still the issue persists. The only thing I haven't done is download the recommended Intel Management Engine Interface (MEI) Driver, since I'm unsure what that would do. But during the proccess, my computer found no corrupted files.

Basic info:

Last time computer could properly shut off was 4 days ago (problem started on Wednesday 2/7)

There were no updates or changes implemented at the time, that I know of. Computer was up to date.

Model #: 13-v011dx

My Spectre is about 2 years old and never had any problems up until now. Though, I do use it very frequently. Help!